Credit Counselling Canada member agencies have been helping Canadians for decades. We may not be huge in number, but we are passionate and dedicated.

Through collaboration and partnership our members create innovative programs to best meet the needs of people in their communities. Last year, together we reached 67,174 individuals through community educational events.

Furthermore, our executive leadership team engages in continuous lobbying on consumer legislation and regulation. Whether it be payday loan regulations, consumer financial literacy, or collection practices we strive to be the voice of the +40,000 consumers counselled by our members last year.

Case Data

# New Clients Counselled 40,615
# New DMP/OPD Programs set up 7,372
# Additional Consumers Helped 1.93 Million
$ Disbursed to Creditors 103.5 Million
% Clients Maintaining Payments 83%
Average # of Creditors per Case 4.7


Reasons Given for Indebtedness

  • Over-extension of credit 23%
  • Employment/Income Issue/Job Loss 23%
  • Money Management Issues 21%
  • Addiction/Gambling/Legal/etc. 16%
  • Health/Medical 10%
  • Relationship Breakdown 8%

Client Demographics

Average Gross Monthly Income $3,317
Average Monthly Living Expenses $2,312
Average Age 44
Home Owners 27%




Budgeting & Consumer Workshops

Employee Financial Literacy Presentations

Youth Financial Literacy Presentations