About Us
Our members operate nation-wide. Hundreds of thousands of Canadians have benefited from their support and you can too!
Arthur Coren, PhD
BOARD CHAIR
President and Vice-Chancellor of Quest University Canada
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Ian Jarvis, CA
BOARD VICE CHAIR
CEO, BC Utilities Commission
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Michael Massoud, CPA, CA, CPA(IL), QAFP
TREASURER
Director, Finance, Analytics & Reporting, CPA Canada
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Al Antle
SECRETARY
Executive Director, Credit Counselling Service of Newfoundland and Labrador
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Linda Routledge
DIRECTOR
Former Director, Canadian Bankers Association
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Rick Hancox
DIRECTOR
Former CEO, Financial and Consumer Services Commission, New Brunswick
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John Eisner
DIRECTOR
Former President and CEO, Credit Counselling Services of Atlantic Canada
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Vickram Agarwal, B.Sc.
DIRECTOR
Chief Marketing Officer, Credit Canada
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Isaiah Chan, B.A., AFCC
DIRECTOR
VP Programs and Services, Credit Counselling Society
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Dr Coren is President and Vice-Chancellor of Quest University Canada. Arthur has a PhD from the University of Nebraska and many professional accomplishments. These include President Emeritus and past President and Vice-Chancellor of University Canada West, serving as the Dean of the School of Business at Kwantlen Polytechnic University and Executive Director for International Education.
Ian has been providing senior executive leadership in organizations that improve quality of life for over 25 years. He is the Chief Operating Officer at BC Utilities Commission, and former President and CEO of TransLink, Metro Vancouver’s regional transportation authority. He is a Chartered Accountant and holds an Institute of Corporate Directors Designation.
Michael is a Chartered Professional Accountant and the director of Finance, Analytics & Reporting at CPA Canada. Mike is responsible for directing and overseeing the organization’s day-to-day financial reporting and accounting functions, financial analytics and budgeting, financial processes, and the finance team, as well as taking part in various projects and initiatives. He has also focused on the elevation of financial literacy in Canada, the development of more comprehensive and transparent financial reporting and raising awareness of application issues related to reporting matters.
Prior to joining CPA Canada, Michael had several years of business experience in major organizations, including the Royal Bank of Canada, LCBO and PwC. Michael holds a Bachelor’s degree in Business Administration from the University of Toronto.
Michael is an active volunteer with CPA Canada’s Financial Literacy program and the Government of Canada’s Community Volunteer Income Tax program.
Linda is the former Director, Consumer Affairs with the Canadian Bankers Association. She has 37 years of experience working with the banks, policy makers and regulators on consumer protection issues such as consumer education, financial literacy, privacy, access to banking services, as well as personal credit/collections and the banking industry’s relationship with the credit counselling community.
Al Antle is the founding Executive Director of Credit Counselling Service of Newfoundland and Labrador. He came to the credit counselling movement while still attending Memorial University in St. John’s in 1982. In his career, both directly and indirectly, Al has assisted in excess of 47,000 households in his home province. Al is an active community volunteer and advocate. He has served on thirty-four Boards of Directors or working Committees. These include The TI Murphy Center, Habitat for Humanity, The Salvation Army, Cancer Society, United Way, and the Employee Assistance Association. Al’s work and contribution has been acknowledged with commendations from The Canadian Mental Health Association, OACCS, and EAP Newfoundland and Labrador. In 2008, Rotary International named him a Paul Harris Fellow. He currently focuses his volunteer time on homelessness and the needs of senior citizens.
Al is the father of two adult daughters, and he lives in Paradise with his wife.
Rick Hancox has been a regulator for more than 25 years. He was the Chief Executive Officer of the Financial and Consumer Services Commission (FCNB). FCNB is an independent, self-funded Crown corporation responsible for the administration of a wide range of consumer and investor protection legislation in New Brunswick. FCNB had an education mandate and Rick has been very involved in the promotion of financial literacy in the province.
John Eisner recently retired from Credit Counselling Services of Atlantic Canada, Inc. (CCSAC) where he held the position of President and CEO for 28 years. Prior to joining CCSAC, he spent 15 years working in the financial services industry where he held several senior level positions. John’s true passion is helping people and is a well-known leader in the community. He strongly believes in giving back and has volunteered his time to various not for profit organizations where he served as the past chair of the New Brunswick Adoption Foundation, past chair of the Pavilion Cup, and past co chair of the Fortis charity golf classic. John currently serves as the Chair of the Board for Just Us, a newly formed charitable organization working to remove the stigma of mental health issues. Born and raised in Saint John, John is a proud New Brunswicker and believes that everyone deserves a hand up. In his spare time, he likes to golf, play hockey, travel, and spend time with his family.
Vickram Agarwal is a digital and technology entrepreneur who founded multiple digital businesses over the last decade. Raised in India and the Middle East, educated in the UK, he is now the Chief Marketing Officer at Credit Canada, the country’s first and longest-standing non-profit credit counselling agency. Their mission is to help people get out of debt so they can get back into life.
Isaiah is the VP Programs & Services with the Credit Counselling Society. He has over 10 years experience in the non-profit credit counselling space. Prior to this, he worked in the banking industry. Mr. Chan holds a BA in Political Science and Family Studies, as well as his Accredited Financial Counsellor certificate.