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Credit Counselling Canada (CCC) is pleased to announce the addition of two new members: Credit Counselling Thames Valley, a division of Family Service Thames Valley and Community Counselling Centre of Nipissing.

“We’re pleased to have two outstanding agencies join the membership of Credit Counselling Canada. Both agencies have included credit counselling in their programs for many years and have successfully assisted people in the communities they serve with their personal financial questions. This brings the total membership to 19 agencies across the country,” Pat White, Executive Director of CCC.

Credit counselling member

Pat White, Executive Director of Credit Counselling Canada (R) welcomes Helen McAuley, Credit Counsellor at Family Service Thames Valley.

Credit Counselling Thames Valley is the longest serving not-for-profit financial counselling operating in London, Middlesex, Elgin and Oxford Counties. Serving the community for over 50 years they have helped over 50,000 people to date.

“We are pleased to announce our acceptance of membership with Credit Counselling Canada, a national association of not for profit organizations from coast to coast. These agencies are known for their collaboration and partnerships to create innovative programs to educate thousands of Canadians on personal finance. Credit Counselling Thames Valley is looking forward to be a part of such a dynamic national association to better serve the needs of our community.”  Credit Counselling Thames Valley Press Release, July 2018.

Community Counselling Centre of Nipissing is a fully accredited not-for-profit organization providing professional counselling services and community programs to individuals, couples, and families. Their mission is to support the health and wellness of the people of Nipissing and area.

The head office is located in North Bay and outreach services are provided in Sturgeon Falls and Mattawa. The economics of Northern Ontario are such that good jobs are hard to find and investment in communities is lower than in the south. Families depend on not-for-profit credit counselling services to help them navigate long periods of unemployment or layoffs.

“The Community Counselling Centre is glad to be part of a growing association that is on the forefront of advocacy and support to its members,” Alan McQuarrie, Executive Director of Community Counselling Centre of Nipissing.

To become a member of Credit Counselling Canada, agencies must demonstrate that they meet CCC’s membership and accreditation standards. The accreditation program employs outcome based assessment tools to assure a standard of service quality intended to reinforce the professional credibility of credit counselling agencies across the country. It is the intention of the accreditation program to encourage a commitment to continuous improvement over time through growth and change within agencies to build stronger organizations that best meet consumer needs.

Credit Counselling Canada through its 19 member agencies served over 38,000 new clients in its last fiscal year and over 117,000 Canadians through 5,500 workshops.

“Our members across the country have excellent service delivery and meet client expectations for superior service. We are confident that Credit Counselling Thames Valley and Community Counselling Centre of Nipissing will help reinforce the professional credibility of not-for-profit credit counselling services,” Pat White.

For more information on Credit Counselling Canada’s membership and accreditation program please click here.

A full listing of CCC members can be found here.

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