OUR REACH
Credit Counselling Canada member agencies have been helping Canadians for decades. We may not be huge in number, but we are passionate and dedicated.
Through collaboration and partnership our members create innovative programs to best meet the needs of people in their communities. In 2019-20, together we reached 157,851 individuals through community educational events.
Furthermore, our executive leadership team engages in continuous lobbying on consumer legislation and regulation. Whether it be payday loan regulations, consumer financial literacy, or collection practices we strive to be the voice of the thousands of consumers counselled by our members every year.
2019-20 Case Data
| # New Clients Counselled | 64,888 | |
| # New DMP/OPD Programs set up | 11,712 | |
| # Additional Consumers Helped | 4.7 Million | |
| $ Disbursed to Creditors | 215+ Million | |
| % Clients Maintaining Payments | 83%* | |
| Average # of Creditors per Case | 4 | |
* Covid-19 Effect
Reasons Given for Indebtedness
- Income Issues 25% 25%
- Overextension of Credit 20% 20%
- Money Management Issues 18% 18%
- Health/Medical 9% 9%
- Relationship Breakdown 8% 8%
- Other 19% 19%
Client Demographics
| Average Gross Monthly Income | $3,325 | |
| Average Monthly Living Expenses | $2,695 | |
| Average Age | 45 | |
| Home Owners | 29% | |