OUR REACH

Credit Counselling Canada member agencies have been helping Canadians for decades. We may not be huge in number, but we are passionate and dedicated.

Through collaboration and partnership our members create innovative programs to best meet the needs of people in their communities. In 2019-20, together we reached 157,851 individuals through community educational events.

Furthermore, our executive leadership team engages in continuous lobbying on consumer legislation and regulation. Whether it be payday loan regulations, consumer financial literacy, or collection practices we strive to be the voice of the thousands of consumers counselled by our members every year.

2019-20 Case Data

# New Clients Counselled 64,888
# New DMP/OPD Programs set up 11,712
# Additional Consumers Helped 4.7 Million
$ Disbursed to Creditors 215+ Million
% Clients Maintaining Payments 83%*
Average # of Creditors per Case 4

* Covid-19 Effect

Reasons Given for Indebtedness

  • Income Issues 25% 25%
  • Overextension of Credit 20% 20%
  • Money Management Issues 18% 18%
  • Health/Medical 9% 9%
  • Relationship Breakdown 8% 8%
  • Other 19% 19%

Client Demographics

Average Gross Monthly Income $3,325
Average Monthly Living Expenses $2,695
Average Age 45
Home Owners 29%

OUR
REACH

2019-20

Participants

Budgeting & Consumer Workshops

Employee Financial Literacy Presentations

Youth Financial Literacy Presentations