Education

A certified credit counsellor is happy to explain your best options for breaking free of debt.

YOUR RIGHTS AND RESPONSIBILITIES

In Canada, many of your rights as a consumer are set out by consumer protection legislation that covers the most common consumer transactions.

Rights and Responsibilities

No Matter What You Owe…
You Have Rights.

Rights and Responsibilities

square bullet Creditors and debt collectors cannot disclose confidential information about you without your consent.

square bullet You have the right to be treated in a fair and reasonable manner.

square bullet You have the right to request proof that confirms a debt is legally owed.

You Also Have Responsibilities

square bullet Be upfront with collectors and explain your situation.

square bullet Deal with creditors and debt collectors in a forthright manner.

square bullet Keep yourself well informed.

Rights and Responsibilities

A certified credit counsellor will be happy to assess your situation and best debt options.